Terms and Conditions
Version 1.0. Effective from 29 August 2026.
Please read these Terms before using the Service.
The Service is operated by an individual, Mikhail Gorbunov ("We"). You can reach us at support@relorca.app.
"Service" means the website relorca.app and the Relorca mobile application. "You" means the person using them.
1. Acceptance of these Terms
By using the Service you agree to these Terms. If you do not agree with them, do not use the Service.
There is deliberately no "I accept" button in the Service: for such a click to mean anything, We would have to record who clicked it and when — that is, collect more data about you than We collect today. The current version of the Terms is always available on this page.
These Terms apply together with our Privacy Policy and Disclaimer.
2. What the Service is — and what it is not
Relorca is a reference assistant for relocation. The Service collects and structures publicly available information about visas, residence permits and legalisation paths in different countries, suggests destinations that fit you and helps you keep a relocation plan.
The Service does not provide legal, immigration, tax, financial or advisory services. The information in the Service is for reference only. It is not legal advice, not an official interpretation and not a basis for deciding to relocate. Immigration rules change often and without warning; We show the date each record was verified, but We do not guarantee that it is still in force when you read it.
Before you file documents or make any decision that costs money or time, verify the information with official sources in the destination country and, where appropriate, consult a qualified specialist. See the Disclaimer for more.
3. Who may use the Service
The Service is not intended for anyone under 16. By using the Service you confirm that you are at least 16 years old.
4. Accounts
You can use the Service without registering — country matching and your relocation plan work anonymously.
An account exists for one purpose only: to continue on another device. It consists of a nickname and a password; We ask for no email address and no phone number.
Two consequences follow, and We would rather state them plainly:
- We cannot recover a forgotten password. Password recovery normally runs through email or SMS, and We have neither. Only you know your password.
- Your nickname must be available and must not infringe anyone's rights. Do not use another person's name, a trademark, or offensive wording.
You are responsible for keeping your password safe and for actions taken under your account. If you learn of unauthorised access, please tell Us.
5. Acceptable use
Use the Service for its intended purpose and within the law. You may not:
- automatically harvest the Service's content at scale (scraping), other than indexing of public pages by search engines;
- attempt to disrupt the Service, circumvent technical restrictions, or gain access to other people's accounts or to internal systems;
- use the Service for unlawful purposes or to mislead other people;
- copy the Service's content in order to build a competing reference product.
6. External links
The Service contains links to third-party websites and channels: official government resources, informational materials, and pages of companies and specialists.
Following such a link is your decision and your action. We do not control those resources, are not responsible for their content, accuracy or availability, and We pass them no information about you. Any relationship you enter into outside the Service is between you and them, not Us.
7. Payment
The Service is free, no payments are accepted within the Service, and We neither request nor store payment details. Should this ever change, payment terms will be described separately and in advance.
8. Intellectual property
The Service, its structure, design, texts and compilations belong to Us and are protected by law. The Relorca name and design may not be used without our written permission.
The underlying visa rules come from open official sources; our contribution is their selection, verification, structure and wording — and that is what is protected.
9. Your feedback
If you send Us suggestions or comments about the Service, you allow Us to use them without restriction and without compensation. You are under no obligation to send feedback.
10. The Service is provided "as is"
The Service is provided "as is" and "as available". We do not warrant that it will run uninterrupted or error-free, that the information will be complete and current when you read it, or that using the Service will produce the outcome you want — including the grant of a visa, residence permit or citizenship.
11. Limitation of liability
To the maximum extent permitted by applicable law, We are not liable for losses, lost profit, loss of data or other damage arising from your use of, or inability to use, the Service — including decisions you make on the basis of information found in the Service.
The Service is free, and in any case our aggregate liability is limited to the amount you have actually paid for the Service, which is zero.
Nothing in this section limits liability where the law does not permit it to be limited.
12. Termination
You may stop using the Service at any time and delete your account in profile settings.
We may restrict or terminate access to the Service if you breach these Terms or if the law requires it.
13. Changes to these Terms
We may change these Terms. A new version is published on this page with a new date; We will announce material changes through an in-app notification or a prominent notice on the website in advance. By continuing to use the Service after changes take effect, you accept the new version.
14. Applicable law and disputes
If you have a complaint about the Service, write to Us first at support@relorca.app — most questions are resolved by correspondence.
If you use the Service as a consumer, the law of your country of residence applies to our relationship, and you keep every right it gives you; these Terms cannot take those rights away.
15. Language
These Terms exist in Russian and in English. In case of any discrepancy, the Russian version prevails.